Shipping


DOMESTIC SHIPPING

For orders under $75, standard shipping is $8 and express shipping is $12. Orders over $75 are eligible for FREE standard shipping or $4 express shipping.

Domestic orders are shipped using Australia Post.

INTERNATIONAL SHIPPING

We offer standard tracked shipping on all international orders at a flat rate of $15 for New Zealand, and $20 for everywhere else. International orders over $150 will be shipped for free.

Please note that your package may be left at your front door or mailbox if you are not home.

International orders are shipped using Australia Post or DHL.

IMPORT LIABILITIES AND TAXES

Please note Su & So Collection does not cover import liabilities that may be applied by the government of the destination country. Su & So Collection will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Su & So Collection will not accept any orders back due to rejection of customs charges. Su & So Collection is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

SHIPPING ESTIMATES

We will ship your product within 48 hours upon receipt of your order, excluding weekends and public holidays in QLD. 

 LOCATION TIME FRAME ESTIMATE
Australia

1-6 business days (standard)

1-3 business days (express)

New Zealand 4-10 business days
North America, Western Europe, Asia and the Pacific 6-13 business days
Rest of World 10-15 business days

If you require express shipping for international orders, then please contact us and we can arrange a special delivery for you.